Home / Our Services

What We Do

Here’s what B-GLAD can do for you.   

The mission of B-GLAD’s deaf services is to provide support and to advance the life of deaf and hard of hearing individuals by empowering them with information, training and opportunities. Our services also provide training and technical assistance to hearing service providers, employers and community organizations & agencies. B-GLAD staff work with consumers, businesses and service providers to resolve issues or problems concerning communication barriers and other challenges in seven categories.

Advocacy
Services

We advocate on behalf of individuals and groups on legal, education, housing, employment, civil rights, consumer related issues and dispute resolution, attorney referrals

Communication Access

Free use of videophones during working hours, document translation, and equipment demonstrations

Peer
Counseling

Consumers receive peer counseling in all areas of daily living, resolving housing concerns, consumer protection, educational questions, any other social or economic concern

Independent Living Skills

Develop skills for money management, banking, housing, cooking, shopping, computers, and transportation

Employment
Services

Vocational planning and job counseling, sensitivity and communication access trainings for employers and referrals to Employment Development Department (EDD), Vocational Rehabilitation (VR) and others

Family Outreach
Advocacy

Family Outreach Advocates work with deaf, hard of hearing, deafblind, and deaf disabled youth, plus their parents and/or legal guardians, to create positive outcomes and ensure a higher quality of life

Information & Resources

Where to find services, flyers for community events, lists of accessible businesses and deaf/hard of hearing owned businesses

Community Education

Free educational workshops, training for employers and service providers on working effectively with people who are deaf and hard of hearing, and community events